Every client's docs drift out of date
The work that goes undocumented is the work that comes back to you.
The Half-Maintained Set
Every engagement leaves behind another doc set. Each one falls a little further out of date the moment the work moves on.
The Answer Typed Again
The same onboarding question arrives from a different client, and you type the same reply for the fourth time this month.
The Folder Nobody Opens
The engagement ends, the documentation goes into a shared folder, and nobody opens it again.
Maintain it once, publish it per client
One Source, Many Hubs
Keep one library of docs and publish a hub from it for each client. Update the source, and the hubs that draw on it are current.
Change Once, Current Everywhere
An SOP embeds the guides it depends on. Change a guide, and every SOP that embeds it is current — you write it once, and there is only ever one of it.
White-Labeled Per Client
Each hub has its own address, logo, accent, and wording. Docssier appears only twice, quietly: Published with Docssier in the footer and Powered by Docssier in the chat.
Client questions answer themselves
Answers From Their Docs
Doc AI answers only from that hub's own published docs, and cites the guide and step every answer came from.
A Ticket, Not A Guess
When the docs do not cover a question, Doc opens a ticket instead of guessing. It lands in the Inbox for you or the client to answer.
Embedded On Their Product
The chat can sit on the client's own product, so their customers ask in their own words without leaving the page.
Build a client's docs while you work
Record As You Work
The capture extension records a process while you run it. Each click becomes a step with the screenshot already attached.
Typed Text Becomes A Step
Text you type becomes a step too. A password, card number, email, or phone value is never written into the guide — only the name of the field it went in.
Ready to write it once?
Capture a process, publish it as a help center under your own name or a client's, and answer the repeat questions from what you published.