Docssier

    Running in production

    Docssier's own docs run on Docssierhelp.docssier.com

    Documentation that writes itself

    Capture from the browser

    The extension shoots the page you are on and files it into the step.

    One library, many hubs

    The same guide sits in every hub at once, current in all of them.

    Cited answers

    Doc AI names the guide and step behind every answer it gives.

    A hub per audience

    Publish under your own name, or one per client under theirs.

    How it fits together
    Everything a help center needs, in one account.
    From the first screenshot to a published hub with a chat in front of it — one library behind them all.

    One draft, every hub.

    Publishing places a guide rather than copying it, so the same guide sits in many hubs at once. Correct it once, and every hub holding it is current.

    Capture from the browser

    The extension takes the shot from the page you are on and files it into the step. It does not stop at your Downloads folder.

    Answers, cited

    Doc AI answers from that hub's published docs and names the guide and step every answer came from.

    Browser extension

    The screenshot files itself into the step.

    Record a process from the page you are on. Docssier's Chrome extension takes each shot and files it into the step you are writing — no Downloads folder, no cropping.

    Nothing secret is written down

    A password, card number, or email value is never written into a guide — only the name of the field it went into.

    Mark it up, then publish

    Blur, zoom, and pointers live in the step editor, and a draft is visible to nobody until you publish.

    See How Capture Works
    Dual-brand hubs

    One library. A hub for every audience.

    Publish one hub under your own name, or one per client under theirs. The type and layout stay Docssier's, so every hub reads as calm whatever color is picked — and the same guide can sit in all of them at once, current everywhere.

    Creation, end to end

    You do the work. The guide is the byproduct.

    You record it once.

    Each click becomes a step with the screenshot already attached.

    Docssier writes the steps.

    Raw events become sentences a reader can follow.

    You publish it to the help center.

    At the client's own address, readable without an account.

    Data isolation
    Every client, kept apart.
    Every client's hub is isolated. Doc AI answers a reader only from that hub's own published docs, so a client is never answered out of another client's documentation.

    Answers stay in scope

    Doc AI reads only that hub's published docs — not the internet, not another client's hub, not its own earlier answers.

    This hub's docsAllowed
    Another client's hubBlocked
    The open webBlocked

    Drafts are private

    A draft is visible to nobody until you publish it — not readers, and not the chat. You decide the moment it goes live.

    Draft · not published

    Hubs can be gated

    Put a password on a hub and it is enforced in the data layer, not just hidden on the page — the docs never leave the server without it.

    ••••••••Unlock

    Answers Doc writes are clearly marked as AI-written.

    Explore a Live Help Center
    Blog

    Notes on documentation and help centers

    Field notes on capturing a process, publishing it, and letting the docs answer — from the team building Docssier.

    Ready to write it once?

    Capture a process, publish it as a help center under your own name or a client's, and answer the repeat questions from what you published.